Make your Web Check-in online at once
The service is FREE and available, by reservation only for a maximum of 9 people, from 48 hours until 3 hours before your scheduled flight departure from Italian and foreign airports (where available).
WEB CHECK-IN NOT AVAILABLE
Web Check-in is not available from Amburgo, Nanchino, Amman, Olbia, Bamako, Point a Pitre, Praga, Dubai, Torino and on the following routes: Milano Malpensa - Cairo and any return flight from Egypt with a foreign layover (non-direct).
Due to Covid-19 for all departing flights, before boarding passengers must go to check-in counters for documentation controls (health forms included) and re-printing of boarding pass. Should the passenger carry baggage to check-in, he will have to show up at the Neos check-in desks within 2 hours of departure.
We remind you that cabin baggage size control posts are placed by the Neos check-in desks and boarding gates; ground crew is in charge of checking the compatibility between the passenger’s baggage size and the cabin boarding rules. In case of not complying, the baggage will be necessarily stowed upon payment of additional charge.
The Web Check-in service for Secure Flight (Cancun, Havana, Holguin, Cayo Largo, Varadero, Montego Bay, New York) is available from 24 hours before up to 3 hours before flight departure.
Access to Web check-in
To make your Web Check-in it is necessary insert the following information:
- Name, Surname and PNR number or file number of the Tour Operator (in case the purchase has been made through agency or Tour Operator)
- E-mail address where you can receive your boarding pass
- Click on the button ACCESS
Then select in the box FLIGHT INFORMATION trafficking for which you want to make the web check-in, then continue by clicking on the WEB CHECK-IN. On the next page, in the passenger section, verify that the GENDER (Male Female) shown next to the name is correct, select the check box relating to Dangerous Goods and click on the button ACCEPTANCE OF PASSENGERS BOOKED. On the next screen you appear and acceptance of your web check-in and seat assignment. And 'possible to change the place assigned by clicking the button CHANGE YOUR SEAT selecting aircraft on the map and clicking on CONFIRM. After entering all the information you can just click on the button GO TO DOCUMENTS, you can download and print out your boarding pass printed or directly send the electronic boarding pass on your smartphone and introduce you to the gate with your device.
